Retail & E-Commerce

Commerce Technology
That Sells.

We build headless storefronts, inventory management systems, loyalty platforms, POS integrations, and analytics dashboards — PCI DSS compliant, conversion-optimised, and engineered for peak-traffic resilience.

60+ Retail & E-Com Brands
99.99% Checkout Uptime
£5M+ Revenue Processed
<200ms Page Response Time

Retail Moves Fast. Legacy Platforms Don't.

Retailers, DTC brands, and marketplace operators face relentless pressure to deliver seamless omnichannel experiences — while managing inventory, payments, and compliance in real time.

01

Omnichannel Fragmentation

Website, mobile app, marketplace, in-store POS — each channel runs on different tech with disconnected inventory, pricing, and customer data. Customers expect a seamless experience regardless of touchpoint.

We build unified commerce platforms with a single source of truth for inventory, pricing, and customer data — synced in real time across every channel.
02

Cart Abandonment & Conversion

Slow checkouts, limited payment options, poor mobile UX, and lack of personalisation — average cart abandonment rates hover around 70%, costing retailers billions in lost revenue annually.

We engineer sub-200ms checkout flows with one-click payments, intelligent upsells, and AI-driven personalisation that recovers up to 30% of abandoned carts.
03

Inventory & Fulfilment Complexity

Multi-warehouse stock, dropshipping, click-and-collect, marketplace allocation — managing inventory across channels without overselling or stockouts requires real-time orchestration that spreadsheets can't deliver.

We build real-time inventory orchestration systems with warehouse prioritisation, safety stock alerts, and automated allocation rules that prevent overselling.

What We Build for Retail

Every system is purpose-built for commerce — not adapted from a generic platform. Performance-optimised, PCI-compliant, and designed around how retailers and shoppers actually operate.

Headless Commerce Storefronts

Lightning-fast headless storefronts with composable architecture — decoupled front-end, API-first back-end, sub-200ms page loads, and the flexibility to power web, mobile, kiosk, and voice commerce from a single API.

Next.js / Nuxt Composable CDN Edge Sub-200ms

Inventory & Order Management

Real-time inventory orchestration across warehouses, stores, marketplaces, and dropship suppliers — with automated allocation, safety stock alerts, split-shipment logic, and returns processing.

Multi-Warehouse Real-Time Sync Returns Allocation

Loyalty & CRM Platforms

Points-based, tiered, and gamified loyalty programmes with personalised rewards, referral incentives, customer segmentation, and unified profiles across online and in-store touchpoints.

Points & Tiers Referrals Segmentation Omnichannel

POS & In-Store Systems

Cloud-based POS platforms with barcode scanning, contactless payments, staff management, click-and-collect fulfilment, and real-time sync with your online inventory and CRM.

Cloud POS Click & Collect Contactless Staff Mgmt

Analytics & Personalisation

Real-time dashboards for revenue, conversion funnels, cohort analysis, product performance, and customer behaviour — plus AI-driven personalisation engines that increase AOV by up to 25%.

AI Recommendations Cohort Analysis Revenue Tracking A/B Testing

Payment & Checkout Systems

PCI DSS Level 1 compliant payment orchestration with Stripe, Adyen, PayPal, Apple Pay, Google Pay, Klarna, and multi-currency support — including 3D Secure, tokenisation, and fraud detection.

PCI DSS L1 Multi-Gateway 3D Secure BNPL

Engineering to Commerce Standards

PCI compliance, peak-traffic resilience, and conversion optimisation aren't last-minute checkboxes — they're embedded into every architectural decision from day one.

Peak-Traffic Resilient Architecture

Black Friday, flash sales, viral moments — our commerce platforms are load-tested to 10x normal traffic with auto-scaling infrastructure, CDN edge caching, and queue-based checkout to ensure zero downtime when it matters most.

Auto-Scale
CDN Edge
Load Tested
Queue Checkout
99.99% SLA
Geo-Redundant

PCI DSS Level 1 Compliant

Full PCI DSS Level 1 compliance with tokenised card storage, end-to-end encryption, and quarterly ASV scans — so your customers' payment data is always protected.

AI-Driven Personalisation

Machine learning recommendation engines, dynamic pricing, personalised search results, and segment-based merchandising that increase average order value by up to 25%.

Headless & Composable

Decoupled architecture with API-first commerce engines — swap front-ends, add channels, and integrate best-of-breed services without re-platforming your entire stack.

Multi-Gateway Payments

Payment orchestration across Stripe, Adyen, PayPal, Apple Pay, Google Pay, and BNPL providers like Klarna — with intelligent routing, 3D Secure, and automatic failover.

Search & Merchandising

Algolia/Elasticsearch-powered product search with typo tolerance, faceted navigation, synonym mapping, and visual merchandising rules that convert browsers into buyers.

Real-Time Analytics

Live dashboards for revenue, conversion funnels, product performance, customer LTV, and inventory velocity — giving commercial teams the data they need to act in real time.

The Standards That Protect Your Customers

We don't just tick boxes — we understand the commercial intent behind every regulation and build systems that genuinely protect customer data and transaction security.

PCI DSS Level 1
Payment Card Security
GDPR (UK & EU)
Customer Data Protection
PSD2 / SCA
Strong Customer Authentication
ISO 27001
Information Security Mgmt
Cyber Essentials+
NCSC Cyber Security Scheme
60+
Retail brands served
From DTC startups to high-street chains
28%
Average conversion uplift
With our checkout & personalisation systems
£5M+
Revenue processed monthly
Across all client platforms combined
<200ms
Average page response time
Edge-cached headless storefronts

How Much Will Your Project Cost?

Answer 4 quick questions and we'll show you a realistic investment range and timeline — no obligation, no sales pitch, just honest numbers.

Step 1 of 4
Your Indicative Estimate
Investment Range
Estimated Timeline

These are indicative ranges based on typical projects of this type and scale. Your Discovery Call will produce a fixed-price quote with no surprises.

Common Questions

Retail technology has unique constraints. Here are the questions we get asked most often by e-commerce brands, retailers, and marketplace operators.

Do you work with Shopify, Magento, or WooCommerce?

Yes — we work with all major commerce platforms including Shopify Plus, Magento/Adobe Commerce, WooCommerce, BigCommerce, and commercetools. We also build fully custom headless storefronts using Next.js, Nuxt, or Remix with composable commerce back-ends. We'll recommend the best architecture for your scale and requirements.

Can you handle PCI DSS compliance for payments?

Absolutely. We build all payment flows to PCI DSS Level 1 standards — the highest tier. This includes tokenised card storage, end-to-end encryption, 3D Secure 2.0 integration, quarterly ASV scans, and full audit trail logging. We work with Stripe, Adyen, PayPal, Braintree, and other PSPs to ensure compliance is built in, not bolted on.

How do you handle peak traffic like Black Friday?

We design for 10x normal traffic from day one. Our architecture includes auto-scaling compute, CDN edge caching for product pages, queue-based checkout to prevent bottlenecks, and database read-replica distribution. We load-test every deployment against projected peak volumes and provide 24/7 on-call support during major sales events.

Can you integrate with our ERP, POS, or warehouse system?

Yes — we specialise in commerce system integration and have experience with SAP, NetSuite, Sage, Xero, Linnworks, Veeqo, Brightpearl, and custom WMS/ERP platforms. We build bidirectional data sync so inventory, orders, pricing, and customer records flow automatically between systems in real time.

Do you build mobile commerce apps?

Yes — we build native iOS (Swift) and Android (Kotlin) shopping apps, as well as cross-platform apps using React Native and Flutter. All mobile commerce apps include push notification campaigns, biometric authentication, Apple Pay / Google Pay integration, offline browsing, and real-time inventory sync.

What's a typical timeline for an e-commerce build?

A standard headless storefront with product catalogue, checkout, and basic CRM typically takes 8–12 weeks from kick-off. Complex builds with multi-warehouse inventory, loyalty programmes, marketplace features, or ERP integration typically run 14–20 weeks. We'll give you a firm timeline after your free Discovery Call.

Ready to Get Started?

Sell More. Convert Better.
Starting Today.

Join retailers, DTC brands, and marketplace operators using Jam Telecom's purpose-built commerce technology to drive revenue and deliver exceptional shopping experiences.

PCI DSS Level 1 GDPR Compliant 99.99% Checkout Uptime No Lock-In Contracts